Effective Date: January 20, 2026
Last Updated: January 20, 2026

1. Introduction

Auradox Agency (“we”, “us”, “our”) operates www.auradox.agency
and provides Facebook advertising account, Business Manager, and analytics-related services to businesses worldwide.

This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to this policy. If you do not agree, please do not use our services.

2. Information We Collect
   a) Information You Provide

We may collect the following information directly from you:

Name, email address, and phone number

Business name and business details

Account login information

Payment and billing information

Messages or communications sent to us

b) Facebook / Meta Business Data

When you connect your Facebook Business Manager, we may access:

Business Manager ID

Ad Account IDs and names

Ad spend, balance, and account status

Basic account health and performance metrics

We do NOT access personal Facebook profiles, messages, friends lists, ad creatives, targeting data, or private content.

c) Automatically Collected Information

When you use our website, we may collect:

IP address and browser type

Device and operating system information

Pages visited and time spent on the site

Referral sources

3. How We Use Your Information

We use your information to:

Provide and manage our services

Connect and monitor Facebook ad accounts

Track spending, balance, and account health

Process payments and billing

Respond to support requests and inquiries

Improve platform functionality and security

Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary:

With service providers (hosting, payments, email services)

With Meta/Facebook through official APIs

When required by law or legal authorities

During business mergers, acquisitions, or restructuring

5. Facebook Login for Business

We use Facebook Login for Business to securely connect your Business Manager.

Permissions we request:

business_management

ads_read

Access tokens are encrypted and securely stored. You can revoke access at any time through Facebook Business Settings or by contacting us.

6. Data Security

We use reasonable security measures to protect your data, including:

SSL/TLS encryption

Encrypted storage of sensitive data

Restricted internal access

Regular security updates

While no system is 100% secure, we take appropriate steps to protect your information.

7. Cookies

We use cookies to support website functionality, analytics, and performance improvement. You can control cookie usage through your browser settings.

8. Data Retention

We retain information only as long as necessary:

Account data: while your account is active

Billing records: up to 7 years

Support communications: up to 2 years

After account closure, data is deleted or anonymized within 90 days unless legally required.

9. Your Privacy Rights

You have the right to:

Request access to your data

Correct inaccurate information

Request deletion of your data

Withdraw marketing consent

To exercise these rights, contact us at sayhello@auradox.agency
.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services means you accept any updates.

  13. We use Facebook Login to access business advertising data such as ad accounts, pages, and insights.

Contact Us

For privacy-related questions or requests:

Email: sayhello@auradox.agency

Website: www.auradox.agency

Auradox Marketing LLC
India | USA

© 2026 Auradox Marketing LLC. All rights reserved.